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Privacy Policy

We guarantee that every online purchase you make from our store is through a secure SSL connection. This ensures that your transactions remain secure and your information cannot be hi-jacked or redirected to anyone but us. All standard website information is held on our own privately rented server platform at a secure datacenter, and we let one of the countries largest merchant processing systems, WixPay handle all card holder data for us to ensure the highest possible security levels. 
Information We Hold About You
If you have bought something from us before we will have your postal address, phone number, and login information stored in our database. Credit Card information is not stored by us electronically, or at all for purchases completed wholly online. If you choose to deliver items to a third-party (such as a friend) we will have their name and address too. Your information is only used to help us deliver your parcel, verify your eligibility to purchase and to contact you directly. You may also optionally decide to receive our newsletter and special offer emails. You can opt-out of these at any time by unsubscribing.

We also maintain an order history of your purchases for compliance with a legal obligation to record personal data accurately to account for and show evidence to the Government via HMRC, our accountants and Bank. Also due to the sensitive nature of the products we sell. This allows you and us to track your deliveries and review your past purchases to maintain warranties and so on. We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't however monitor individual users pathways through our site.

We NEVER exchange, sell or otherwise give away any of your contact information, including your email address, to other companies. Your email address is used only by yourself, for the purposes of logging into your account, and by us so that we can email you regarding your order and to update you with our newsletter (if you are a subscriber).
Who Else Sees Your Information
We may have to disclose some limited information to service suppliers to help complete your order. These parties include, where appropriate; our couriers, the postal service, customs, and any parties necessary to validate your eligibility to purchase a realistic imitation.
By using our website you consent to us using the personal information that you have given, as outlined in this Policy. If you are worried about anything to do with our website, please phone us and we'll be glad to talk through any issues with you.

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